Frequently Asked Questions

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What is Escape Boats?

Live action escape rooms on board a real boat in Dublin. You and your team are placed on board and have to solve a number of clues and puzzles to unlock the mysteries of the boat and escape. It is an exhilarating and challenging adventure experience for teams from 2 players to 10 players. We have two escape room games – SOS and CONVICTS.

SOS is the original Escape Boat game, and places your team in the engine room of the deserted ship Zorg Ella. You and your team must restore power to the mysterious ship, navigate your way through the ships compartments, solving puzzles and problems along the way, and try to escape the boat – before it’s too late!

CONVICTS is our newest game and places you and your team in the prison cells on board the Convict Ship, Zorg Ella. You and your team mates are about to be shipped off to Australia as Convicts. Can you solve the mysteries of the boat and escape the ship before the Captain returns and sends you off to a life of penury?

Who can play?

Groups from 2 to 10 people can play the individual games (up to 16 players can play the two games at one time). There is an certain element of physicality to the game so unfortunately the game may not be suitable if you have mobility issues.

Also if any of your team is fitted with a pacemaker please make staff fully aware of this before you play the game.

Please be aware that some elements of the game may be distressing for people who suffer from certain conditions. There are elements of the games that involve crawling through tight spaces, there are loud noises and some surprising elements. If you are unsure if the game is suitable for you or one of your team, please do not hesitate to contact us and we can clarify what is involved and if it is suitable for you. In some special cases we may be able to adapt the game to suit players needs.

How many players can play at the same time?

We can accommodate up to 16 players at a time. Teams are split into groups and play our two games (Convicts & SOS) at the same time – up to 10 players in Convicts and up to 6 players in SOS. Games last one hour but if you have more than 16 players, we can schedule consecutive games so teams are timetabled over the course of 2 or 3 hours. We also partner with a local bar/restaurant and can arrange finger food and entertainment in between games. Enquire by email for further details click here

How do I pay?

You can book games online and you pay fully in advance for your booking.

If you have a large group (10+) you can email or phone us and arrange the booking with us directly. Once the booking is made, we require a full payment within 3 days to secure the booking. Payment can be made by cash, card or bank transfer.

The payment needs to be made with in 24hrs after confirming the booking or upto 3 days if it's a bank transfer. (Please make sure to include a booking reference or booking name with the transfer so that we can identify your payment

What do I need to wear?

Please wear sensible clothing – comfortable footwear (no high heels!). Be aware that you will have to wear a safety helmet for the duration of the game (just in case you bang your head!).

What ages is the game suitable for?

Anybody from the age of 12 can play although any children under 18 must be accompanied by an adult. If you have younger children and you want to bring them to play you may do so (there is no charge for the children under the age of 8), but please let us know in advance by email. Please be aware that children under 18 may find the game confusing and some sections of the game may be distressing for more sensitive younger players.

Also please note that our games may not be suitable for large groups of under 18’s. If you have a group request for under 18’s please make this clear when booking and we can advise you about the game.

Do I need to pre-book?
Yes – pre-booking is essential and you can do so HEREWe kindly ask that bookings be made at least 24 hours in advance. However you can book online up to 6 hours before a game. If you want to play at the last minute please give us a call on 086-1700457 and we’ll see if we can fit you in. To avoid disappointment we recommend all players book their escape game in advance.
Please note that groups of more than 10 players should be booked directly with us and fully paid in advance.
Can I cancel or reschedule my booking?

Yes – as long as you contact us at least 24 hours in advance we will do our best to accommodate you for another booking or arrange a refund. Failure to notify us at least 24 hours in advance means we cannot offer a refund under any circumstances.

Please note that this does not apply to group bookings (+10 players). Please note that groups of 10 or more players are classed as group bookings and must be fully paid in advance. Group bookings must be cancelled or rescheduled at least 7 days in advance of the game date otherwise we will be unable to offer any refund.

How long will it last?

The game itself lasts approximately 60 minutes. You should arrive 15 minutes before your booking time so that our staff can brief you and your team before the game.

Do you give group discounts?

We can give discounts for large groups upon request, depending on the date, time and size of the group. Please forward your group enquiry by email to us and we’ll see what we can do for you! Email us at info@escapeboats.ie

I have a large group – can we do the game together?
We can accommodate large groups. The maximum that can currently play the SOS game is 6 players and the maximum for the Convicts game is 10 players. Games are played over 60 minutes which means groups of up to 16 can play both games at the same time. Larger groups (17+) can be arranged by playing games consecutively over the course of a few hours and this can be done in tandem with other entertainment. We can arrange packages for groups so please email us for further details on info@escapeboats.ie
 
Please note that all groups must be booked and paid for in advance and any cancellations or adjustments must be made a minimum of 7 days in advance. Late cancellations or adjustments are non refundable. If you have a group of under 18’s please make sure to make this clear in your enquiry, as the games may not be suitable for this age group.
Can I take photos in the room?

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How do I contact you?

You should be able to find all the information you need on our website but if you need to contact us you can find all of our contact details here You can use email, phone, FB messenger or just plain old fashioned dropping into us. Talk soon!

How do I find news and updates about Escape Boats?

You can check for updates on our Facebook page here We also have a blog on the website which you can look at here and it’s updated regularly with any new projects that we are working on. You can also keep an eye on our Instagram feed here and finally we have a newsletter that you can sign up to on the website. We only use it to let you know about new games so don’t be worried about signing up and being bombarded with offers and rubbish.

Where do I find Terms and Conditions?

You can find them HERE.

Do you have photos of the rooms?

We don’t recommend looking before you play but if you really, really, really want to see some then you can find them HERE.

What is an escape room?

An escape room game is a physical adventure game where players are locked in a room or series of rooms and have to solve puzzles and riddles to escape within a certain time limit, usually around 60 minutes.

Escape boat is decorated and designed to create an immersive experience for the players and it is coolest things to do in Dublin with friends or family in weekends.

Can large groups be accommodated?

Yes! Our biggest game is Convicts which can accommodate 10 players and SOS can accommodate 6 players. If you have more than 16 friends wanting to play with you, you are obviously very popular - good for you! What we can do is run consecutive games to accommodate your vast friend network whilst you take leisurely drinks and food in Charlotte Quay bar and restaurant beside the boat and await your turn.

How can I book Escape Boats

Booking an escape room for a group outing can be a fun thing to do in Dublin with friends. At escapeboats We can accommodate up to 16 players at a time. Teams are split into groups and play our two games (Convicts & SOS) at the same time – up to 10 players in Convicts and up to 6 players in SOS. Games last one hour but if you have more than 16 players, we can schedule consecutive games so teams are timetabled over the course of 2 or 3 hours. We also partner with a local bar/restaurant and can arrange finger food and entertainment in between games.

Is it a suitable place for team building and as a company activity?

Escape Boats is an amazing team building experience and we have hosted teams from hundreds of companies like Google, Meta, Linkedin and Microsoft to name but a few. Players have to work together in a challenging environment to solve our puzzles and escape and our games are a great ice-breaker before a night out. We guarantee that the games will get everybody talking!

Is Escape Boats open on Sundays?

Absolutely! Escape Boats is open 364 days a year from 10am to 10pm. We only close on Christmas day as we have to take some time to open all of our presents.....

Is it suitable for couples?

Yes it is as it is best suited for 2 people. Escape boats is a fun activity to do in Dublin for couples as it requires teamwork, communication, and problem-solving skills.

Is Escape Boats suitable for families?

Escape Boats is hugely popular amongst families and is suitable for all ages (although children under 8 may have difficulty following aspects of the game - and thus we don't charge for children under 8). There is something for everyone to do in the game, from searching, solving and interacting with the game so an amazing experience is guaranteed. If you don't believe us - check our reviews!

WHAT IS ESCAPE BOATS?

Highly immersive live action escape rooms on board real boats in Dublin and now in Galway City Center. You and your team are placed on board and have to solve a number of clues and puzzles to unlock the mysteries of the boat and escape. It is an exhilarating and challenging adventure experience for teams from 2 players to 10 players. We have two escape room games in Dublin– SOS and CONVICTS and one game in Galway THE INSPECTORS

WHO CAN PLAY?

Groups from 2 to 8 people can play The Inspectors. There is an element of physicality to the game so unfortunately the game will not be suitable if you have mobility issues..

Please be aware that some elements of the game may be distressing for people who suffer from certain conditions. There are elements of the games that involve crawling through tight spaces and it may not be suitable if you suffer from claustrophobia. There are loud noises and flashing lights involved in parts.

If you are unsure if the game is suitable for you or one of your team, please do not hesitate to contact us and we can clarify what is involved and if it is suitable for you. In some special cases we may be able to adapt the game to suit players needs.

HOW MANY PLAYERS CAN PLAY AT THE SAME TIME?

The Inspectors is available for a maximum of 8 players at a time. We will be adding more games soon but they take some time to build! If you have a group bigger than this we can book your group in consecutive games – please contact us on galway@escapeboats.ie for more information and pricing

HOW DO I PAY?

You can book games online and you pay fully in advance for your booking.

If you have a large group (9+) you can email or phone us and arrange the booking with us directly. Once the booking is made, we require a full payment within 3 days to secure the booking. Payment can be made by cash, card or bank transfer.

The payment needs to be made with in 24hrs after confirming the booking or up to 3 days if it's a bank transfer. (Please make sure to include a booking reference or booking name with the transfer so that we can identify your payment

WHAT DO I NEED TO WEAR?

Please wear sensible clothing – comfortable footwear (no high heels!). Be aware that you will have to wear a helmet for the duration of the game so maybe don’t get your hair done up especially for the game. The helmet is not just because you’ll look good in it – it’s to protect your head from the steel ceilings so make sure to keep it on at all times.

WHAT AGES IS THE GAME SUITABLE FOR?

Anybody from the age of 12 can play although any children under 18 must be accompanied by an adult. If you have younger children and you want to bring them to play you may do so (there is no charge for the children under the age of 8), but please let us know in advance by email. Please be aware that children under 12 may find the game confusing and some sections of the game may be distressing for more sensitive younger players.

Also please note that our games may not be suitable for large groups of under 18’s. If you have a group request for under 18’s please make this clear when booking and we can advise you about the game.

 

DO I NEED TO PRE-BOOK

Yes – pre-booking is essential and you can do so here (link to Galway booking engine)We kindly ask that bookings be made at least 24 hours in advance. However you can book online up to 6 hours before a game. If you want to play at the last minute please give us a call on 085-1801532 and we’ll see if we can fit you in. To avoid disappointment we recommend all players book their escape game in advance.

Please note that groups of more than 8 players should be booked directly with us as a group booking.

CAN I CANCEL OR RESCHEDULE MY BOOKING

Yes – as long as you contact us at least 24 hours in advance we will do our best to accommodate you for another booking or arrange a refund. Failure to notify us at least 24 hours in advance means we cannot offer a refund under any circumstances. You can also do this through your customer account if you set one up when you made your booking.

Please note that this does not apply to group bookings (+8 players). Please note that groups of 9 or more players are classed as group bookings and must be fully paid in advance. Group bookings must be cancelled or rescheduled at least 7 days in advance of the game date otherwise we will be unable to offer any refund.

HOW LONG WILL IT LAST?

The game itself lasts approximately 60 minutes. You should try and arrive 10 minutes before your booking time so that our staff can brief you and your team before the game. Please be aware that there will probably be a team coming in after you so we cannot extend your time as doing so will delay the start for the next team.

DO YOU GIVE GROUP DISCOUNTS?

We can sometimes give discounts for large groups upon request, depending on the date, time and size of the group. Please forward your group enquiry by email to us and we’ll see what we can do for you! Email us at galway@escapeboats.ie

I HAVE A LARGE GROUP – CAN WE ALL DO THE GAME TOGETHER?

At the moment the maximum size group we can take on board is 8 as we just have one game available. We hope to have another 2 games available soon and capacity to accommodate up to 24 players at one time. Keep an eye out for future announcements on our social channels for news on this. If you have more than 8 players drop us an email and we’ll see what we can do for you.

CAN I TAKE PHOTOS IN THE ROOM?

Sorry – no.  Photography or video recording are not allowed in the room – and the game is more fun without documenting it anyway! We will ask you to leave your phones at the reception before you start the game. We would also ask that you do not share any of the puzzles or secrets of the game with the public as you will spoil the game for others. The fun of the game relies on the element of surprise and mystery so we ask for your understanding in this matter. Our charismatic, kind and beautiful staff will take a photo of your team after your game and send it onto you so you have a memento of the experience.

HOW DO I CONTACT YOU?

You can email us at galway@escapeboats.ie or phone us on 085-1801532 or if you want to contact our Dublin branch email info@escapeboats.ie or phone 086-1700457

HOW DO I FIND NEWS AND UPDATES ABOUT ESCAPE BOATS GALWAY?

Just click on the links for our socials – we put all our updates on there!

WHERE DO I FIND YOUR TERMS AND CONDITIONS?

You can find them here (terms and conditions